Frequently asked questions
Do I need an appointment for a valuation?
No appointment is necessary. You’re welcome to visit us in-store at a time that suits you. If you’d prefer, you can also contact us in advance or send photos via WhatsApp for an initial assessment.
Are your valuations really free?
Yes - all valuations are completely free, with no obligation to sell. We’re happy to provide guidance and help you understand what your item may be worth.
What types of items do you buy?
We purchase a wide range of antiques and valuables, including pocket watches, jewellery, gold, silver, and collections. If you’re unsure whether your item is suitable, feel free to get in touch.
How do I know if I'm getting a fair price?
We base our valuations on current market demand, condition, craftsmanship, and historical significance. With years of experience in the trade, we aim to offer fair and competitive prices you can trust.
Can I get a valuation without visiting in person?
Yes. You can send us clear photos and a brief description via WhatsApp, and we’ll provide an initial estimate. For a final valuation, we may need to inspect the item in person.
What happens if I decide to sell?
If you’re happy with the offer, we can complete the sale quickly and securely. There’s no complicated process - we keep everything straightforward and transparent.
How will I be paid?
We offer prompt payment once a sale is agreed. Details can be discussed in-store or during your enquiry to ensure a smooth transaction.
What if I'm not ready to sell?
That’s absolutely fine. There’s no pressure from us - you’re free to take your time and decide what’s right for you.
Do you buy single items or entire collections?
Both. Whether you have one piece or a larger collection, we’re happy to assess and advise.
What if I don't know anything about my item?
That’s very common. Many people come to us after rediscovering items during a clear-out or inheritance. We’ll guide you through what you have and explain everything clearly.
Still have a question?
If there’s anything else you’d like to know, feel free to get in touch. Visit us in-store, give us a call, or send us a message on WhatsApp - we’re always happy to help.


